ESS Portal

Employee Self Service Portal in India

Employee Self Service Portal That Runs Payslips, Leave, And Tax Declarations On Mobile.

factoHR India runs payslips, leave, attendance, tax declarations, expense claims, HR documents, and mobile ESS access from one employee self service portal built for Indian businesses. Backed by factoHR.

Hindi + 8 languages Web + Mobile ESS 4,000+ Indian businesses
G2 and Capterra reviews for factoHR India ESS portal
app.hrmssoftwareinindia.com/self-service
Good Morning, Rajesh 👋
Senior Engineer · EmployeeID: EMP00142
April 2025 Payslip ✓
Download Form 16
Leave Balance
12 days
Earned Leave
Pending Claims
₹4,200
2 awaiting approval
TDS Deducted
₹18,500
FY 2024-25
IT Declaration
₹1.5L
80C declared
Quick Actions
📅 Apply Leave
🧾 Submit Expense Claim
📄 Download Payslip
📊 Update IT Declaration
Recent Activity
Payslip March 2025 downloaded
2h ago
Leave approved by Priya Sharma
Yesterday
Medical claim ₹2,500 approved
3 days ago
Form 16 FY24 available
5 days ago
The Problem

HR Teams Are Stuck on Repeat

70% of HR helpdesk tickets are the same 4-5 questions. Every. Single. Day. There’s a better way.

HR Drowning in Repetitive Queries

"What's my leave balance?" "Can you send my payslip?" - same questions every single day stealing hours from real HR work.

Paper Proofs & Manual IT Declarations

Employees submit physical investment proofs in envelopes. HR manually enters 80C, HRA, 80D data into payroll. Zero audit trail.

Payslip Requests via WhatsApp

Employees message HR on WhatsApp for payslips. Finance forwards PDFs manually. No version control, no security, no efficiency.

Excel-Based Reimbursement Chaos

Claim forms submitted via email. Finance team reconciles manually in Excel. Month-end is always a mess of missing bills and duplicate entries.

Complete ESS Suite

Every ESS Feature Indian HR Teams Need, Built In

From payslips to IT declarations - complete self-service that works on web and mobile.

01

Digital Payslips

Employees can view and download password-protected payslips anytime with full earnings, deductions, PF, ESI, PT, TDS, and year-to-date salary details.

Password protected 36-month history One-click download
02

IT Declarations & Proof Uploads

Collect 80C, 80D, HRA, LTA, and home-loan declarations online with document uploads, verification status, and direct sync to payroll tax calculations.

80C and 80D Proof uploads Payroll sync
03

Leave Requests & Balance Tracking

Employees can apply for casual, sick, earned, maternity, or other leave types with live balance visibility and automated approval workflows.

Live balances Approval workflow Mobile apply
04

Attendance, Regularization & Shift View

Let employees check attendance logs, missed punches, shift schedules, work hours, overtime, and attendance regularization status from one portal.

Attendance logs Missed punch Shift details
05

Expense & Reimbursement Claims

Employees can submit travel, medical, fuel, phone, and meal claims with bill uploads, approval tracking, and auto-posting to payroll after approval.

Bill upload Approval tracking Auto payroll posting
06

Form 16 & HR Document Vault

Provide self-service access to Form 16, salary slips, salary certificates, offer letters, appointment letters, policy documents, and other HR records.

Form 16 access Salary certificates Document vault
07

Profile & Personal Data Updates

Employees can update addresses, bank details, contact numbers, nominee information, emergency contacts, and basic profile data through guided workflows.

Bank details Contact updates Employee profile
08

Alerts, Reminders & Approvals

Send instant notifications for leave approvals, payslip availability, tax deadlines, claim actions, onboarding tasks, and manager approvals across web and mobile.

Push alerts Approval reminders Live updates
09

Salary History & CTC Breakdown

Show complete salary history, increment records, CTC breakup, bonus components, and take-home comparison so employees understand compensation clearly.

Salary history CTC breakup Increment records
10

Mobile ESS App

Offer the full employee self service portal on Android, iOS, and responsive web so employees can complete HR tasks securely from anywhere.

Android and iOS Responsive web On-the-go access
11

Secure Access & Audit Trails

Protect sensitive employee data with role-based access, encrypted document delivery, login security, and action-level audit trails for every self-service interaction.

Role-based access Encrypted docs Audit logs
ESS Portal, Reinvented

AI-Assisted, Mobile-First, Multi-Lingual

Modern self-service for Indian employees. Mobile payslips, AI HR chatbot, IT declarations with proof OCR, and Hindi plus regional language support.

Mobile

Mobile-First Payslips & Form 16

Password-protected payslips, Form 16 Part A and B, salary register, and tax statements available on iOS and Android. Download, share, or email in seconds.

AI

AI HR Chatbot

Ask "How much leave do I have?" or "When is my payslip out?" in natural language. AI answers from your HR data 24/7. Reduces HR helpdesk tickets by 80%.

Tax-smart

IT Declarations with AI Proof OCR

Submit 80C, 80D, HRA, and home loan proofs from mobile. AI reads PDFs, validates amounts, flags expired documents. TDS recalculates instantly.

Inclusive

Hindi & Regional Languages

Self-service portal in Hindi plus 8 Indian regional languages. Blue-collar and field staff access payslips, leave, and tax forms without a translator.

Paperless

Document Vault & e-Sign

Offer letters, appointment letters, appraisal letters, and salary revision letters in one digital vault. Aadhaar e-Sign for acknowledgements.

Privacy-first

Privacy-First Employee Data

Salary, PAN, Aadhaar, and personal data processed under role-based access, audit logs, and configurable retention. Industry-standard encryption in transit and at rest.

Live In 1 To 2 Weeks

Switching is faster than answering one week of HR queries

Our consultants migrate employee data, payslip history, leave balances, and tax declarations from Keka, GreytHR, Zoho People, Darwinbox, HROne, or any legacy HRMS without disrupting active employees.

Day 1-2

Data Import

Employee master, payslip history, leave balances, tax declarations, and document records imported from your current HRMS or Excel.

Day 3-4

Module Setup

ESS modules configured for payslips, leave, attendance, expenses, tax declarations, and HR document downloads per role.

Day 5-6

Mobile App

Native Android and iOS app branded with your company colours, logo, and login flow. Push notifications configured.

Day 7-9

Employee Rollout

Bulk employee invitations sent. Training videos, quick start guides, and helpdesk macros prepared for HR team.

Day 10-14

Go Live

Employees log in, download payslips, apply leave, submit declarations from web and mobile. HR team handles only escalations.

1,000+ employees or multi-entity ESS rollout? Talk to our ESS consultant

80%
Reduction in HR Helpdesk Tickets
24/7
Employee Self-Service Access
3 min
Average Time to Submit IT Declaration
1-click
Payslip & Form 16 Download
Why Choose Us

Built for Indian Employees & HR Teams

Not a US product retrofitted for India. Purpose-built for Indian payroll laws, Indian tax declarations, and Indian compliance workflows.

Web + Mobile App

Native Android & iOS app plus a responsive web portal. Employees access everything from phone, tablet, or desktop - wherever they are.

Bank-Grade Security

Industry-standard encryption in transit and at rest, multi-factor authentication, role-based access, and full audit logs. Every document access is tracked.

Smart Notifications

Push notifications, email alerts, and in-app messages for leave approvals, payslip availability, tax deadline reminders, and claim status.

Payroll Auto-Sync

IT declarations and approved claims auto-sync with payroll engine. No manual re-entry. Tax calculations update instantly when declarations change.

Document Vault

Secure employee document storage - offer letters, appointment letters, appraisal letters, Form 16, salary slips - all in one place.

Manager Dashboard

Managers view team attendance, approve leave, review claims, and track performance - all from a single mobile-friendly dashboard.

Transparent Pricing

ESS portal India pricing

Simple per-employee monthly pricing in INR with GST invoice. No setup fee for standard onboarding. Cancel anytime.

Core

For startups under 50 employees

₹60 / employee / month
  • Payslip downloads
  • Leave apply on mobile
  • Basic profile and documents
  • Web and Android app
Most Popular

Premium

For growing teams 50 to 500

₹89 / employee / month
  • Everything in Core
  • Tax declaration and proof upload
  • Expense claim submission
  • iOS app with push notifications

Ultimate

For mid-market and enterprise 500+

₹119 / employee / month
  • Everything in Premium
  • Multi-entity ESS
  • API and ERP integration
  • Dedicated success manager
See full pricing breakdown

All plans billed quarterly. Prices exclusive of GST. Personalized HRMS demo on all plans.

HR Teams Love the Silence

Fewer queries. Fewer emails. More strategic work.

“Our HR helpdesk tickets dropped by 78 percent in the first month. Employees now download payslips themselves and we barely get a call.”

Deepika Menon
HR Head · IT Services · Chennai

“IT declaration season used to be a nightmare with papers everywhere. Now employees upload proofs themselves and HR just verifies. Game changer.”

Rajan Pillai
Finance Manager · Manufacturing · Coimbatore

“The mobile app is what sold it for us. Our field sales team submits expense claims from their phones the same day. Approvals in hours, not weeks.”

Sneha Agarwal
Admin Director · BFSI · Mumbai
Mobile App

Full ESS Power in Your Pocket

Native Android & iOS app. Everything your employees need - offline payslip access, one-tap leave apply, instant claim submission - all without opening a laptop.

View & download payslips instantly
Apply for leave on-the-go
Capture bills and submit claims
Upload IT declaration proofs
Download Form 16 & tax docs
Live approval notifications
9:41 AM
Hi, Rajesh 👋
My Self Service
💰
Payslip
📅
Leave
🧾
Claims
📊
IT Decl.
Leave Balance
Earned Leave 12 days
Sick Leave 4 days
Casual Leave 2 days
Compare The Indian ESS Market

How we stack up against the rest

Side-by-side look at the Indian ESS market: Keka, GreytHR, Zoho People, Darwinbox, and HROne. Compared on the features Indian employees actually use every day.

Feature Ours Keka GreytHR Zoho People Darwinbox HROne
Native iOS and Android mobile app Yes Yes Yes Yes Yes Yes
Payslip download with 36-month history Yes Yes Yes Yes Yes Yes
Tax declaration with 80C, 80D, HRA proof upload Yes Yes Yes Partial Yes Yes
Old vs new tax regime auto-comparison Yes Yes Yes Partial Yes Partial
Form 16 and Form 12BB digital access Yes Yes Yes Partial Yes Yes
Leave apply, comp-off, regularisation on mobile Yes Yes Yes Yes Yes Yes
Expense claim submission with receipt OCR Yes Yes Partial Partial Yes Partial
Implementation in 1 to 2 weeks Yes Partial Partial Yes No Partial
India data residency and security controls Yes Partial Partial Partial Yes Partial

Comparison reflects publicly available product positioning across Keka, GreytHR, Zoho People, Darwinbox, and HROne as of FY 2026. "Partial" indicates the feature is available as an add-on, paid module, or with limited Indian compliance depth. Verify with each vendor before procurement.

See A Live Comparison Demo

Before vs After ESS Portal

See what changes when every employee is empowered to self-serve.

Without ESS Portal
HR spends 3+ hours/day answering payslip & leave queries
IT declarations submitted on paper, manually entered
Payslips shared via WhatsApp or email - no security
Reimbursements take 2-3 weeks to process
Employees visit HR in-person for every document
With ESS Portal
Employees self-serve payslips, leave, and docs in seconds
IT declarations done online in 3 minutes with proof uploads
Encrypted password-protected payslip downloads anytime
Claims approved in 24 hours, auto-added to payroll
Complete document vault - zero HR intervention needed
By Company Size

Built for every Indian team size

From a 10-person startup to a 10,000-employee enterprise, our ESS portal scales with your headcount and HR query volume.

10 to 50 employees

Best ESS Portal For Startups

Founders fielding payslip and tax questions on WhatsApp. Give your team mobile payslip downloads, leave apply, and self-service from Day 1.

  • Mobile payslip
  • Leave apply
  • Live in 1 week
50 to 500 employees

Best ESS Portal For SMEs

Growing Indian companies with tax declaration cycles, expense submission, and reimbursement requests adding to HR ticket load.

  • Tax declarations
  • Expense claims
  • Mobile push
500 to 2,000 employees

Best ESS Portal For Mid-Market

Multi-location organisations with multi-state payroll, complex declarations, and multilingual employee base needing self-service depth.

  • Multi-state payslips
  • Multi-language
  • Document vault
2,000+ employees

Best ESS Portal For Enterprise

Pan-India enterprises with multi-entity ESS, ERP integration, and dedicated success management to support tens of thousands of employees.

  • Multi-entity ESS
  • API and ERP
  • Enterprise SLA
By Industry

Built for the way Indian industries actually use self service

IT, manufacturing, BFSI, retail, healthcare, and BPO each have their own self-service quirks. Our engine handles them on one configurable platform.

IT and SaaS

For Indian IT and product companies with hybrid teams accessing payslips and declarations from anywhere in the world.

Hybrid-friendly access OKR self-view Single sign-on

Manufacturing

For Indian factories with shop-floor employees needing kiosk-style access for payslip download, leave apply, and grievance reporting.

Kiosk mode Vernacular UI Grievance module

BFSI

For Indian banks, NBFCs, and insurance with strict audit trails, role-based access, and high-volume payslip and Form 16 distribution.

Audit-ready logs Role-based access Bulk Form 16

Retail

For Indian retail chains with store staff needing quick payslip download, shift requests, and uniform replacement claims on personal mobile.

Store-staff friendly Shift requests Quick payslip

Healthcare

For Indian hospitals and clinics with 24x7 nursing rosters needing on-the-go leave requests and on-call allowance tracking.

24x7 mobile access On-call tracking Roster requests

BPO and KPO

For Indian BPO and KPO operations with rotating shifts needing transport allowance claims, night shift declarations, and quick approvals.

Transport claims Night declarations Bulk approvals
Built For Indian Procurement Reviews

Security and Privacy Controls for Employee Data

factoHR India is built for Indian IT, security, and procurement teams. Every payslip access, leave request, declaration upload, and document download is processed under documented security controls and aligned with SOC 2 and ISO 27001 control families.

India Data Residency

Payslips, declarations, uploaded proofs, and personal documents hosted on Indian cloud infrastructure with documented access controls.

Role-Based Access Control

Each employee sees only their own data. Managers see only their team. HR sees only their entity. Strict role enforcement with audit logs.

Retention And Audit Logs

Configurable retention for ESS records aligned with statutory periods. Immutable audit trail for every access and change event.

Dedicated Security Contact

Named security contact for vendor questionnaires, breach communication, and customer security review requests.

Need our security compliance memo, ISO 27001 certificate, SOC 2 Type II report, or vendor security questionnaire response? Request the security pack

Pan-India ESS Coverage

Live across 28 Indian states with Hindi/regional language support, mobile payslips, and India data residency

Bangalore (KA) Mumbai (MH) Delhi NCR Hyderabad (TG) Chennai (TN) Pune (MH) Kolkata (WB) Ahmedabad (GJ) Gurgaon (HR) Noida (UP) Jaipur (RJ) Coimbatore (TN) Kochi (KL) Indore (MP) Bhubaneswar (OD)
Get Started Today

Switch to the best Employee Self Service Portal in India
and let employees self-serve.

Join 4,000+ Indian businesses. Deploy in 1-2 weeks. Reduce HR helpdesk tickets by 80% from day one.

Book a Demo Schedule a Demo
Talk to a payroll consultant
Setup in 1-2 weeks
80% fewer HR tickets
FAQ

ESS questions, answered

Find answers to common questions about payslips, leave, IT declarations, expense claims, and mobile access.

What is an Employee Self Service (ESS) portal in HRMS?
An ESS portal is a web and mobile platform that lets Indian employees independently access HR information including payslips, leave balances, attendance records, tax declarations, and reimbursement claims without contacting HR. It typically reduces repetitive HR queries by 70 to 80 percent and frees the HR team for higher-value work.
Can employees download payslips from the ESS app?
Yes. Employees view and download password-protected PDF payslips for any month directly from the Android, iOS, or web portal. Each payslip shows earnings, deductions, statutory contributions, year-to-date totals, and tax computation. A rolling 36-month history is available offline.
How does online leave application work?
Employees select leave type (casual, sick, earned, maternity, paternity, comp-off, sabbatical), choose dates, add a reason, and submit. The request routes to the reporting manager for approval based on workflow rules. Live leave balances show before submission, with push notifications at every stage.
Can employees submit tax declarations online?
Yes. Employees declare 80C, 80D, HRA, LTA, NPS, and home loan interest directly in the portal. They upload supporting proofs as PDFs or images and track verification status in real time. Approved declarations auto-update TDS calculations in payroll for the same cycle.
How does the reimbursement claim process work?
Employees select claim type (travel, medical, food, phone, internet, fuel), enter the amount, scan or upload bills, and submit. AI receipt OCR extracts vendor and amount automatically. Claims route through configured approval workflows and approved amounts flow into the next payroll cycle.
Is the ESS portal available as a mobile app?
Yes. Available as a native Android and iOS app plus a responsive web portal. Employees access all features on the go including payslip download, leave apply, claim submission, attendance regularisation, and document download. Push notifications surface approvals and reminders.
Is employee data secure on the ESS portal?
All data uses industry-standard encryption in transit and at rest. The portal supports multi-factor authentication, role-based access control, and full audit logs for every action. Aligned with SOC 2 and ISO 27001 control families and backed by factoHR India infrastructure.
How quickly can we deploy the ESS portal?
Most Indian organisations go live within 1 to 2 weeks. Day 1 to 2 we import employee data and payslip history, Day 3 to 4 we configure ESS modules and mobile app branding, Day 5 to 9 we roll out to employees with training, Day 10 to 14 we go live with bulk activation.
How is your ESS portal better than Keka, GreytHR, Zoho People, Darwinbox, or HROne?
We focus on Indian-grade depth: deeper tax declaration support with old vs new regime auto-comparison, kiosk mode for shop-floor employees, vernacular UI options, and 1 to 2 week implementation. Many alternatives charge mobile app or kiosk mode as add-ons or take longer to deploy.
Can we migrate from Keka or Zoho People without losing employee data?
Yes. Our migration team imports employee master, payslip history, leave balances, tax declaration history, document records, and uploaded proofs from Keka, GreytHR, Zoho People, Darwinbox, HROne, or Excel. Employees see their full history from day one on the new platform.
What is the actual setup cost beyond the per-employee fee?
Standard onboarding has no setup fee. The per-employee monthly price is the price. Custom mobile app branding, multi-entity rollouts above five companies, or custom integrations may be quoted separately. Free demo covers full feature access with zero upfront cost.
Where is employee data hosted and how is it secured?
Payslips, declarations, uploaded proofs, and personal documents are hosted on Indian cloud infrastructure for data residency. The platform uses industry-standard encryption in transit and at rest, role-based access controls, configurable retention policies, and audit logs. Aligned with SOC 2 and ISO 27001 control families and backed by factoHR India infrastructure.
Does the ESS portal support multilingual interfaces for Indian employees?
Yes. The portal supports English and Hindi out of the box with vernacular support for Tamil, Telugu, Marathi, Bengali, and Kannada available on Premium and Ultimate plans. Useful for shop-floor, retail, and field operations with diverse language preferences.
What support do we get during the first month of go-live?
You get a dedicated ESS consultant during onboarding plus weekly check-ins for the first month of live operations. Email, chat, and helpdesk support are included on every plan. Premium and Ultimate plans add priority response and a dedicated success manager for ongoing optimisation.